Welcome to www.procerahealth.com, owned and operated by KeyView Labs Inc. If you have any questions about our policies and procedures you may contact us at 5737 Benjamin Center Dr., Tampa, FL 33634 – Attention Privacy Department.
Children's Privacy: We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently obtained personal information on a child under the age of 13, that information will be deleted from our systems. KeyView Labs encourages parents to go online with their kids. Here are a few tips to help make a child's online experience safer:
- Teach kids never to give out personal information, unless supervised by a parent or responsible adult. This includes their name, address, phone, school, etc.
- Know the sites your kids are visiting and which sites are appropriate.
- Look for website privacy policies. Know how your child's information is being treated.
What Information Does KeyView Labs Collect? Our purpose in collecting your personal information, is to provide you with a more customized experience. This information lets us provide services and features that we think are more likely to meet your needs. Of course, users can browse our website without providing any personal information, but once you give us this personal information, you are not anonymous to us.
We collects two types of information when you visit our website: information that may be used to identify you individually, such as your name and email address ("personal information"), and non-personal information, such as IP addresses, the type of browser you are using, and aggregated information about user activities on our website ("non-personal information").
Personal Information: We specifically request personal information from you at certain points on our website. For example, when you purchase product through our website or enroll in any of our forums, we collect personal information to complete the transaction. This information may include, without limitation, your name, shipping and billing addresses, telephone number, email address, and credit card information. From time to time, we may also request personal information about you and your interests in surveys, contest entry forms, or in other ways. You may always choose not to provide us with your personal information; however, this may limit our ability to provide you with a specific product or service, or to offer you personalized content.
Non-Personal Information: When you visit our website, we also collect non-personal information, such as your IP address, which is a number that can be used to identify your location and Internet Service Provider. We may also collect the URL from which you came to our website and the URLs visited on our website. A URL is the full address of a website page, which may contain some personal or identifying information about the person who is viewing it.
Use of Pixel Tags: We may also collect information through the use of "pixel tags" included in email messages we may send to you. Pixel tags are tiny graphic files, not visible to the human eye, that are included in HTML-encoded email messages. When such a message is opened in an HTML-capable email program, the recipient's computer will access our server to retrieve the pixel tag file, allowing us to record and store, along with the recipient's email address, the date and time the recipient viewed the email message, the fact that the recipient's email program is capable of receiving HTML-encoded email, and other standard logging information. The pixel tag also may see or read cookies.
How does KeyView Labs use or disclose the information it collects? KeyView Labs Use of Personal Information and Non-Personal Information: We use your personal information to process your requests, to improve the features of our website, and to communicate with you. We may also use your personal information to personalize our website, to target advertising or promotions that may be of interest to you, and to analyze aggregate user data in order to improve our services. On occasion, we may also contact you about KeyView Labs products or services that we think you will find useful. We might also contact you to see if you are interested in participating in market research regarding KeyView Labs. For information about opting out of such communications, please see our Opt-Out Policy section below.
Co-Branded Offers: In arranging to have marketing and promotional information of certain companies or businesses with whom KeyView Labs may have formed a strategic alliance ("Affiliated Companies"), we may disclose to the Affiliated Companies your personal information, including information such as your shipping address, billing information, telephone number, and credit card information. If you do not want to us to disclose your personal information to the Affiliated Companies, please refer to the Opt-Out Policy below.
Third-Party Offers: In arranging to have marketing and promotional information of third-party companies that we think might be of interest to you, we may disclose your personal information, including information such as your shipping address, billing information, telephone number, and credit card information to nonaffiliated third parties not controlled by KeyView Labs. If you do not want to us to disclose your personal information to third-party companies, please refer to the Opt-Out Policy below.
Cookies (again): We may use cookie and IP address information to count and track website visits in the aggregate, to personalize the website for each unique user, to control the frequency of individual advertisements to individual computers, and to target advertisements and promotions to broad demographic segments. We may also use IP addresses to help diagnose problems with our server, and to administer our website.
Customer Service Issues and Contacts: We may use your email address to contact you in response to customer service complaints you have submitted, to address a problem affecting your use of the service, or to verify information concerning a transaction.
Transaction Processing: When you make a purchase on our website, we may need to provide personal information, including information such as your shipping address, billing information, telephone number, and credit card information, to third parties, including product manufacturers and shipping companies, as necessary solely to complete the transaction.
Legal Requirements: We may disclose personal information when we deem necessary or appropriate to law enforcement or other entities or third parties as required by law or to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud, identity theft, or otherwise to comply with the law or legal process, to respond to claims, to protect our systems and customers, to ensure the integrity and operation of our business and systems, or to protect the rights, property, or safety of Key View Labs and its employees or others.
Business and Accounting Disclosures: We may also disclose non-identifying transaction information to third parties for the purpose of accounting and record keeping. We may also disclose aggregate user data or non-personal information in order to describe our services to prospective business partners, advertisers, and others, but will do so only in a form that does not identify individual users.
Opt-Out Policy: You may opt out of receiving communication from us, from Affiliated Companies, or from other third parties by emailing us at:[email protected] or writing to us at:
5737 Benjamin Center Dr., Tampa, FL 33634
Attention: Privacy Department
Reviews: We may use third-party advertising companies to collect data and/or serve ads when you visit our Web site. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, visit http://networkadvertising.org/.
Security: This website has industry-standard security measures in place to protect the loss, misuse, and alteration of the information under our control, and we make good-faith efforts to store your personal information in a secure operating environment. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or our online products or services, and you do so at your own risk.
Other Websites; Links: We may include links to websites operated by our business partners, affiliates, advertisers, and others. These third parties have separate data collection and privacy practices independent from ours, and thus KeyView Labs cannot be responsible for their policies or activities. Please contact those third parties directly if you have questions about their privacy policies.
Community Center/Community Chatrooms/Message Boards: If our website includes online forums, chatrooms, message boards, and other interactive technologies that allow comments, messages, emails, and postings to be associated with a user's name or email address. Any information you post is public information and KeyView Labs cannot control what use third parties may make of this personal information.
All of these forums are public. Please consider this before you post.
How Can I Correct, Update, or Delete My Information? KeyView Labs does not currently have a method for users to delete the personal information contained in our database. However, you may change or update the personal information we have collected by sending an email to [email protected]. You may also contact customer service at (800) 213-4101. Please include the email address, order number, the name of the product you purchased, and the information you wish to change. In addition, you may delete the cookie stored on your computer, which will cause our system to perceive you as a new user with no known user data. You may also set your browser to reject cookies, but doing so may prevent you from using some of our services.
International Users: Like almost every website, KeyView Labs may be accessed by an international audience. By visiting our website and providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in this policy. In addition, such data may be stored on servers located outside your resident jurisdiction and in jurisdictions which may have less stringent privacy practices than your own. By providing us with your data, you consent to the transfer of such data.
Changes to This Policy: This policy may change from time to time. If we make any substantive changes to the policy in the future with regard to how we use your information, we will post those changes on our website in this location. Your continued use of the Web site after the changes are posted constitutes your agreement to the changes, both with regard to information we have previously collected from you and with regard to information we collect from you in the future. If you do not agree to the changes, please discontinue your use of our Web site.
by mail: 5737 Benjamin Center Dr., Tampa, FL 33634
or by phone: (800) 213-4101
Experiencing problems or have comments, email us at [email protected].